
Hye Song
@jhssongg
Jennifer Song - HR professional
What I'm looking for
Hello, I'm an experienced HR professional with 7+ years of experience specializing in employee relations, leave administration, and employee support. I have a strong track record of leading multiple processes, ensuring compliance with HR policies, and providing effective guidance to both employees and leadership.
I’m currently seeking a remote HR opportunity where I can leverage my experience and contribute to the organization’s success.
Experience
Work history, roles, and key accomplishments
- Oversee the Finance/Inventory and Human Resources teams for the Field Operations division (350+ employees)
- Evaluate work processes and procedures
- Create and receive approval for new policies and procedures
- Lead employee relations
- Support recruitment efforts
- Assist in implementing division and department goals, establish objectives, and lead efforts in consistent policy implementation
Utilities Services Manager
Charlotte Water, City of Charlotte
Feb 2021 - Present (5 years 7 months)
Oversee Finance/Inventory and Human Resources teams for Field Operations division with 350+ employees. Evaluate work processes, lead employee relations, and support recruitment and policy implementation.
- Oversee and administer all leave: FMLA, Workers' Compensation, and ADA
- Complete accurate timecoding for employees during leave
- Process and review department transactions in the HR systems
- Direct and review all performance reviews
- Lead monthly random drug testing for non-DOT and DOT employees
- Serve as an HR consultant for all divisions of Charlotte Water
- Complete payroll for the Administration division
- Assist with recruitment duties: phone screens, schedule interviews, coordinate virtual interview invites
- Coordinate background process as stated in conditional offer for selected candidates
- Input new hires, transfers, terminations, and other job data actions in accordance with proper processing standards
- Process mid-year and annual PRDs
- Administration of all Human Resources programs: onboarding, policies and procedures, insurance plans, benefit enrollment, and background checks and drug screens
- Field employee salary administration, employee status, personnel database, employee records, paid time off (PTO), and terminations
- Contract management for all Amentum employees: project data reporting, rate negotiations, and project
- Process payroll for 40+ partners
- Create the weekly schedule
- Interview, onboard, and train future partners
- Establish inventory management success by setting pars and schematics
- Provide information on company's 401k, healthcare, and stock plans
- Facilitate and implement company policies through the Weekly Update, monthly calendar, and cascade of information via Shift Supervisors
- Execute store operations (pastry/sandwich pull, cash management, and facilitate breaks)
- Follow and implement operational and cash management policies
- Create positive team morale
- Promote a learning environment
- Maintain the Third Place Environment (to create a place of warmth and belonging)
- Provide excellent customer service
Education
Degrees, certifications, and relevant coursework
University of North Carolina at Charlotte
Human Resources Certification, Human Resources Management and Services
2019 - 2020
University of North Carolina at Greensboro
Nutritional Sciences, Nutrition Sciences
2014 - 2018
University of North Carolina at Greensboro
Bachelor of Science, Nutritional Science
Grade: Cum Laude
Activities and societies: Lloyd International Honors College
Earned a Bachelor of Science in Nutritional Science from the University of North Carolina at Greensboro, graduating Cum Laude.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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