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Jennifer Puryear

@jenniferpuryear

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HR benefits and leave management leader focused on compliance, employee support, and process improvement.

United States

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What I'm looking for

I seek a senior HR role focused on benefits and leave administration, compliance, and vendor/HRIS implementations where I can lead process improvements, mentor teams, and deliver excellent employee support.

I am an experienced HR professional specializing in benefits and leave of absence management, with demonstrated success leading programs, vendors, and cross-functional teams to ensure compliant, accurate administration of FMLA, ADA, STD/LTD, and other leave programs. I have led implementations of leave and time-attendance vendors, produced reporting and analytics, and trained managers and associates to improve policy understanding and execution.

My background includes progressive roles in benefits administration, employee relations support, payroll coordination, and HRIS maintenance, supported by an MBA and a bachelor's in psychology. I prioritize empathy, confidentiality, and clear communication while partnering with Benefits, Payroll, HRBPs, and external brokers to streamline processes and reduce legal risk.

Experience

Work history, roles, and key accomplishments

Leave of Absence Supervisor

SelectQuote

Dec 2021 - Jan 2026 (4 years 1 month)

Led administration of leave programs (FMLA, ADA, STD/LTD, state leaves), managed leave team and vendor implementations, and delivered reporting and compliance updates to HR and leadership.

Leave Management FMLA ADA Vendor Management HRIS (UKG UltiPro)Compliance Reporting

Benefits Administrator

ChanceLight Behavioral Health and Education

Sep 2017 - Dec 2021 (4 years 3 months)

Managed benefits enrollment, workers' compensation, 401(k) and FSA administration, processed life events and billing, and provided benefits education and support to employees.

Benefits Administration Enrollment Workers’ Compensation 401(A)FSA Billing

Benefits Customer Service Rep III

Cummins Inc

Nov 2014 - Jul 2017 (2 years 8 months)

Provided high-volume benefits customer support with 85% daily phone availability, resolved plan inquiries, documented case activity, and suggested service/process improvements.

Customer Service Benefits Support Call Center Operations Documentation SPD Interpretation Escalation Management Process Improvement

Benefits Specialist

Xerox LLC

May 2012 - Oct 2014 (2 years 5 months)

Answered employee benefits and payroll inquiries, tracked HR transactions, handled confidential data, and conducted remediation training and escalations to resolution.

Benefits Administration Payroll Support Case Management Training Escalations

HR & Administrative Assistant

Volunteers of America

Aug 2010 - Apr 2012 (1 year 8 months)

Provided HR administrative support including new-hire orientation, personnel file management, onboarding, and coordination of events and HR processes.

Onboarding New Hire Onboarding Personnel Management Administrative Support Event Coordination

Customer Service Specialist

JCPenney

Nov 2007 - Jan 2012 (4 years 2 months)

Handled customer inquiries and transactions, trained new staff, and contributed to service quality improvements through analysis and recommendations.

Customer Service Transaction Processing Training Process Improvement Product Knowledge

Administrative Director

Davidson County Police Department

Jan 2011 - May 2011 (4 months)

Processed background screenings and training records, managed personnel files and compliance reporting, assisted with new-hire orientation and AFIS fingerprinting.

Background Screening Compliance Reporting Administrative Operations

Education

Degrees, certifications, and relevant coursework

University of Phoenix

Master of Business Administration, Business Administration

Completed a Master of Business Administration focusing on foundational business and management principles to support HR and benefits leadership roles.