Jewel Giftokoye
@jewelgiftokoye
Customer-focused customer service representative skilled in client relations and problem-solving.
NigeriaWhat I'm looking for
I am an experienced and results-driven customer service representative with a strong track record in developing and executing service strategies, team leadership, and creative problem-solving. I prioritize keeping customers comfortable and informed, with experience across front-desk, marketing, and customer outreach roles.
My background includes educating and sensitizing community members about programs and regulations, creating engaging content to support brand consistency, and collaborating with sales teams to improve customer experiences and drive repeat patronage. I am seeking a challenging role where I can contribute strategic customer support, leadership, and excellent communication skills.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Amac
Jan 2023 - Jan 2024 (1 year)
Educated and sensitized residents on Area Council programs and enforcement, assisted defaulters through compliance processes, and maintained high client engagement to increase adherence to council objectives.
Front Desk Customer Representative
Queen Unmy's Empire
Jan 2022 - Jan 2023 (1 year)
Managed front-desk operations to ensure excellent customer experiences, developed engaging content with internal teams to support brand consistency, and increased repeat patronage through service improvements.
Sales Attendant
Blissful Impressions
Jan 2017 - Jan 2019 (2 years)
Welcomed and educated customers on products and services, collaborated with sales teams to produce promotional materials, and implemented strategies to enhance customer engagement and drive sales.
Education
Degrees, certifications, and relevant coursework
University of Abuja
Bachelor of Arts, Linguistics and African Languages
2019 - 2023
Completed a degree program in Linguistics and African Languages with coursework focused on language structure and regional languages.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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