jesus perche

I am a customer-focused technical support and sales professional with experience in telecom and customer service operations. I have worked in roles that required profiling customer needs, selling and activating services, and providing contract information.

My background includes remote technical support, billing assistance, login and identity validation, and broad customer service responsibilities across multiple employers. I have experience handling both frontline support and sales-oriented tasks.

I bring strong communication skills in Spanish (native) and English (C1), and I am comfortable using productivity and device tools such as Microsoft Office, Google Docs, Slack, SP Flashtools, and Odin 3.

I am dependable, service-oriented, and motivated to join teams where I can contribute to improved customer experiences and operational efficiency.