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JESUS LAR4

@jesuslar4

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Logistics coordinator and dispatcher with 3+ years optimizing deliveries, customer service, and operational tracking.

Colombia

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What I'm looking for

I seek a collaborative logistics role where I can improve delivery performance, streamline operations, and grow into greater operational responsibility.

I am a responsible, organized, and adaptable logistics professional with over three years of experience in logistics operations, delivery tracking, and customer service. I have coordinated real-time delivery monitoring, maintained operational records, and improved processes—earning recognition for innovations that simplified team tasks and boosted efficiency.

I excel at stakeholder communication, dispatch and route coordination, and resolving issues proactively to ensure on-time performance and high service levels. I seek to contribute to a collaborative team, strengthen operational execution, and continue growing professionally within a logistics or operations-focused role.

Experience

Work history, roles, and key accomplishments

Dispatcher / Logistics Coordinator

Lean Solutions Group

Jun 2024 - Jan 2026 (1 year 7 months)

Monitored delivery trucks and stops in real time across multiple warehouses, coordinated drivers and warehouse teams, and implemented a process improvement that boosted operational efficiency and on-time delivery performance.

Shipment Tracking Time Management

Customer Service Representative

Quantica Communications SAS

Feb 2022 - May 2024 (2 years 3 months)

Provided technical support resolving connectivity issues via phone and email, handled high call volumes and escalations, and received a performance award for consistently exceeding key customer service metrics.

Technical Support Email Communication Phone Support Microsoft Office Problem Solving

Delivery Driver Helper

Inter rapidisimo

Dec 2019 - Jan 2020 (1 month)

Supported timely deliveries in a fast-paced environment by coordinating with drivers and team members, prioritizing tasks, and optimizing routes to meet strict delivery deadlines.

Teamwork Time Management