Valeria Tejada

I’m an International Business graduate who strengthens customer loyalty through proactive work ethic, clear communication, and high quality standards. My background blends administrative support with client-focused problem solving, so operations stay smooth and relationships stay strong.

In customer-facing roles, I delivered service across merchandise and attractions, handling inquiries, returns, and complaints while maintaining an organized, visually appealing environment. I also supported high volumes of international guests daily, processed cash and electronic payments accurately, and collaborated with cross-functional teams to resolve issues quickly.

Today, I’m an International Logistics Coordinator managing shipment tracking from origin to destination with full traceability and on-time delivery compliance. I coordinate dispatches with carriers and terminals, process client invoices and documentation for accuracy, respond to emails with shipment status updates, and collaborate with ops/sales to address delays and discrepancies.