Jesus Dias
@jesusdias
I lead daily operations, coordinate teams, and resolve customer issues in fast-paced environments.
Costa RicaWhat I'm looking for
I've led daily operations at Sushi Market in Panama City, coordinating staff across shifts, purchasing, inventory, supplier deliveries, training, scheduling, cash handling, and customer escalations. I introduced Excel trackers and operating routines to support product availability and accurate end-of-day reconciliation.
At Synter Resource Group, I managed outbound customer communication, maintained financial and account data in FACS and Excel, and prepared clear internal escalations with risks and recommended actions. I'm bilingual in native Spanish and C1 English, with a Business Administration background and a practical focus on organized execution under pressure.
Experience
Work history, roles, and key accomplishments
General Operations Manager
Sushi Market
Jun 2023 - Mar 2025 (1 year 9 months)
Led day-to-day operations and supervised staff across shifts to ensure smooth service and on-time execution. Coordinated purchasing, inventory, and supplier deliveries; implemented Excel trackers and routines to improve availability.
Education
Degrees, certifications, and relevant coursework
Universidad Latina de Costa Rica
Bachelor's Degree, Business Administration
2019 - 2025
Pursued a Bachelor's Degree in Business Administration, focusing on business management and administration principles.
Saint Mary School
High School Diploma, General Studies
2009 - 2017
Completed high school education, earning a High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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