Jessy Wakefield

In this role, I manage the full order lifecycle for Meridian's customers and sales reps, capturing and processing orders accurately, creating sales return orders, and sending order confirmations with correct routes and delivery dates.

I'm often the point of contact when things need to move fast, assisting customers with blocked accounts by liaising directly with debtors to expedite account openi

- Assisted Orders Department with order capturing, customer communication, and sales support
- Provided administrative support in POD and credits Department, including POD validation, filing, and digitization
- Covered reception duties, handling phone calls, meeting room bookings, and collections

During my internship at Meridian Wine Merchants, I gained broad, hands-on exposure across business ad

Hospitality Experience

Gained valuable experience in the hospitality industry by performing dual roles as a Waitron and Bartender on a part-time basis. Successfully balanced work and academic responsibilities while completing studies at Northlink College.

Key responsibilities included:

- Providing exceptional customer service as a Waitron
- Preparing and serving beverages as a Bartender
- Manag

Hospitality Industry Experience

Versatile and multifaceted experience in the hospitality industry, with expertise in:

- Food and Beverage Service (Waitron)
- Front-of-House Management
- Cash Handling and Point of Sale Operations
- Bartending
- Cleaning and Closing Procedures

Demonstrated adaptability, teamwork, and attention to detail in a fast-paced hospitality environment

Retail Sales Associate (Part-time)

Provided exceptional customer service and efficiently processed transactions as a part-time retail sales associate during high school (Grade 11-12). Key responsibilities included:

- Assisting customers with purchases and inquiries
- Operating cash register and handling transactions accurately
- Maintaining a clean and organized store environment

Developed stro

Balancing full-time studies in Accounting with a full-time role in order processing and accounts administration — developing strong time management, discipline, and a practical understanding of financial administration alongside academic learning.

Completed N4, N5, and N6 Certificates

Successfully attained an N6 certificate in Business Management, laying a solid foundation for my future career. Currently serving as an intern, gaining hands-on experience and working towards completing my National Diploma.