Open to opportunities

Stephanie Todd

@stephanietodd

Message

Patient-focused healthcare administrator skilled in care coordination, compliance, and operations management.

United States

Message

What I'm looking for

I seek a patient-centered role combining clinical knowledge and operations leadership where I can improve care coordination, ensure compliance, and support staff development.

I am a patient-focused healthcare administrator with extensive hands-on clinical and operational experience across home health, dialysis, emergency medical services, and oncology patient support. I have guided patients through medication access and financial assistance programs, supervised agency operations, implemented policies to maintain regulatory compliance, and led recruitment, training, and staff supervision efforts.

I combine clinical certifications and frontline emergency care experience with proven administrative strengths in EHR administration, medical records management, resource allocation, and HIPAA compliance. I deliver balanced solutions, resolve conflicts effectively, and prioritize patient advocacy and seamless care coordination to improve outcomes and operational efficiency.

Experience

Work history, roles, and key accomplishments

Oncology Patient Assistance Coordinator

Pfizer

Dec 2023 - Oct 2025 (1 year 10 months)

Guided patients through medication access and clarified insurance benefits, facilitating enrollment in financial assistance programs to improve affordability and serve as primary contact for prescription inquiries.

Benefits Patient Advocacy Care Coordination Medical Documentation Case Management

Home Health Administrator

Cyfair Home Health

Feb 2020 - Nov 2023 (3 years 9 months)

Managed agency operations, supervised staff, implemented policies, and ensured compliance with federal, state, and local regulations while overseeing executive agency functions.

Operations Management Policy Implementation Staff Supervision & Compliance Resource Allocation

Office Manager

Lonestar United Logistics

Jan 2016 - Jan 2020 (4 years)

Coordinated daily office operations including bookkeeping, payroll, hiring and training, and optimized administrative processes to ensure professional service to customers and owner-operators.

Office Management Bookkeeping Payroll Hiring Optimization Administrative Coordination Regulatory Compliance Customer Service

Certified Hemodialysis Technician (CCHT)

Liberty Dialysis

Apr 2014 - Jan 2016 (1 year 9 months)

Monitored patients during dialysis treatments, maintained machine safety and cleanliness, and adhered to clinical protocols to ensure patient safety and treatment effectiveness.

Patient Monitoring Clinical safety Medical Documentation Patient Care Coordination Equipment Maintenance

EMT-Paramedic

College Station Medical Center

May 2006 - Mar 2014 (7 years 10 months)

Assisted physicians with direct patient care in the Emergency Department, providing advanced life support and accurate patient encounters in compliance with medical protocols.

Emergency Care Emergency Department Support Critical Care Transport Triage

EMT-Paramedic (Transport)

Southwest Ambulance / Airevac

Apr 1999 - Sep 2005 (6 years 5 months)

Provided BCLS/ACLS emergency medical services, stabilized patients for ground and air transport, and completed detailed patient encounters following protocols and legal guidelines.

Patient Stabilization ACLs