JRJustin Robinson
@justinrobinson
Operations specialist focused on customer satisfaction and efficient fleet and route management.
United StatesWhat I'm looking for
I am a highly motivated, goal-oriented operations specialist with a competitive drive and customer focus. I managed driver support at Lyft, coordinated fleet activity and maintenance, and operated at one of the highest utilizations in the region while prioritizing high customer satisfaction.
I also have hands-on operations experience as a mail handler and route sales specialist — running mail operations safely, licensed forklift driver, and serviced over 200 customers on a week to week basis while finding new sales leads to retain business. I hold a Bachelor of Science in Business (Business Management) and am determined to deliver results with the utmost satisfaction.
Experience
Work history, roles, and key accomplishments
Route Sales Specialist
Widmer's Dry Cleaning
Jun 2023 - Nov 2024 (1 year 5 months)
Serviced 200+ customers weekly as Route Sales Specialist, generated new sales leads and retained clients while maintaining high customer satisfaction and safety standards.
Operations Specialist
Lyft
Feb 2022 - May 2023 (1 year 3 months)
Managed driver support and coordinated fleet activity and maintenance, maintaining high customer satisfaction and operating among the highest utilization rates in the region.
Mail Handler
United States Postal Service
Dec 2020 - Dec 2021 (1 year)
Operated mail handling equipment and executed mailroom operations with a strong focus on safety and accuracy, cross-covering plant sectors and performing licensed forklift unloading.
Education
Degrees, certifications, and relevant coursework
INIndiana University Northwest
Bachelor of Science, Business Management
Bachelor of Science in Business with a major in Business Management from Indiana University Northwest.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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