Biyanna Wagner
@biyannawagner
Organized retail manager focused on operations, customer service, and team support.
What I'm looking for
I am a highly organized, customer-oriented retail and pharmacy operations professional with experience managing daily store operations and coordinating tasks to ensure efficient workflow. I have held roles as a store Manager and Pharmacy Technician where I handled operations, customer service, prescriptions, medication stocking, and team support.
Dependable and dedicated, I bring managerial leadership, strong communication, cash-handling experience, and excellent organizational and phone etiquette skills to support team productivity and drive consistent service. I am authorized to work in the US for any employer and seek opportunities to apply my operational and customer-service strengths in a retail or healthcare setting.
Experience
Work history, roles, and key accomplishments
Manager
CVS Health
Jul 2024 - Feb 2026 (1 year 7 months)
Managed all store operations, improving workflow efficiency and ensuring high standards of customer service across daily activities. Supervised staff, handled cash procedures, and resolved customer issues to support team productivity.
Pharmacy Technician
CVS Health
Jun 2022 - Mar 2024 (1 year 9 months)
Read and processed prescriptions, filled and stocked medications, and organized inventory to maintain pharmacy accuracy and continuity of care. Assisted pharmacists and supported customer-facing pharmacy services.
Education
Degrees, certifications, and relevant coursework
Thomasville High School
High School Diploma, General Education
2018 - 2022
Completed high school diploma with coursework supporting foundational academic and interpersonal skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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