Jessica Rojas
@jessicarojas
Operations leader who optimizes processes, builds KPI dashboards, and partners with executives to drive measurable results.
What I'm looking for
I lead operations with a strong focus on process improvement, cross-functional execution, and data-driven decision-making. I’ve supported C-level priorities through executive assistant roles while also owning end-to-end operational strategy across supply chain, logistics, inventory, compliance, and ERP systems.
Most recently, I orchestrated a NetSuite-to-Acumatica ERP migration with zero downtime, strengthened data governance, standardized SOPs, and trained cross-functional teams. I delivered measurable performance improvements—shipping costs down 12%, order processing time up 25%, and inventory accuracy improved from 87% to 98%.
Earlier, I built a COVID-19 testing laboratory from the ground up in 6 weeks, establishing quality control standards and scaling staffing for 27+ laboratory associates. Across roles, I bring disciplined KPI development, stakeholder alignment, and hands-on problem solving to keep operations efficient, compliant, and scalable.
Experience
Work history, roles, and key accomplishments
Operations Manager
Filtrous Corp
Oct 2025 - Mar 2026 (5 months)
Led end-to-end operations strategy across supply chain, logistics, inventory, compliance, and ERP for 1,000+ SKUs. Orchestrated NetSuite-to-Acumatica migration with zero downtime, reducing shipping costs 12% and improving order processing time 25% while increasing inventory accuracy from 87% to 98%.
Clinical Laboratory Manager
Quickmed Diagnostic Inc.
Jun 2020 - Jul 2023 (3 years 1 month)
Built a COVID-19 testing laboratory from the ground up in 6 weeks, managing facility setup, equipment procurement, and a staffing plan for 27+ lab associates while establishing quality control standards. Reduced supply costs 18% through vendor negotiations, inventory control, and data tracking to identify and address root causes of lost samples.
Education
Degrees, certifications, and relevant coursework
Hillsborough Community College
English for Academic Purposes, English Language
2020 -
Activities and societies: English (Fluent); Spanish (Native).
Completed English for Academic Purposes coursework at Hillsborough Community College.
Universidad Tecnológica de Pereira
Bachelor of Science, Industrial Chemistry
2019 -
Earned a Bachelor of Science in Industrial Chemistry from Universidad Tecnológica de Pereira.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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