At WellMed, I managed and scheduled a cross-functional workforce of up to 16 direct reports and developed performance dashboards for senior leadership. I used operational data to inform cost and scheduling strategies.
I also guided headcount planning, resource allocation, talent acquisition, and onboarding at WellMed. The team achieved a 100% regulatory audit score, and performance exceeded an 80% stakeholder satisfaction rating.
At Baylor Scott & White Health, I supervised a team of seven and served as Site Safety Champion and Auditor Liaison. I designed, implemented, and audited site workflows in preparation for external regulatory inspections.
My background also includes logistics and administrative support at CVS & Carter Blood Care, along with IBM credentials in project management and artificial intelligence. I bring experience in operational metrics, forecasting, and tools including Excel, MS Project, Jira, and Confluence.
