Open to opportunities

Jessica Robinson

@jessicarobinson

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Versatile executive assistant with strong organizational and relationship management skills.

United States

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What I'm looking for

I am seeking a role that values adaptability and offers opportunities for growth.

As a versatile professional with extensive experience as an executive assistant, I have developed a strong foundation in consultant operations and operational support. My career has been marked by my ability to manage intricate schedules for C-Suite executives, ensuring seamless coordination of meetings and prioritization of conflicting commitments. I pride myself on my exceptional attention to detail, creative problem-solving abilities, and superior organizational skills, which have consistently contributed to the success of the teams I support.

Throughout my professional journey, I have demonstrated excellence in relationship management, effectively navigating complex environments and fostering positive interactions with both internal and external stakeholders. My experience spans various roles, including talent acquisition and client relations, where I have successfully implemented process improvements that significantly increased efficiency and accuracy. I am highly adaptable and thrive in fast-paced settings, always striving to exceed expectations and deliver outstanding results.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant to CFO & EVP

Current

Old Dominion University

Sep 2023 - Present (1 year 9 months)

As an Executive Assistant, I manage intricate schedules for C-Suite executives, coordinate meetings, and handle inquiries on university policies. I ensure efficient workflow by delegating tasks and preparing confidential information, while also composing reports and maintaining spreadsheets.

Calendar Management Microsoft Office Suite Problem Solving

Full Time Mom Boss/Home Manager

N/A

Feb 2017 - Sep 2023 (6 years 7 months)

Managed family operations while raising three children, overseeing finances, and navigating multiple relocations. Utilized creative budgeting and effective communication to handle complex schedules and family needs.

Budgeting Time Management Communication Problem Solving Negotiation Multitasking Relationship Management

Talent Acquisition/Executive Assistant

Vaco

Jan 2021 - May 2021 (4 months)

Managed the onboarding process for new hires, creating a tracking system that significantly reduced errors. Coordinated calendars for executives and recruiters, and developed an onboarding guide using various communication platforms.

Onboarding Calendar Management Microsoft Teams Slack Communication Process Improvement Client Management

Executive Assistant/Customer Relationship Support Specialist

Susquehanna Bank

Oct 2013 - Jun 2017 (3 years 8 months)

Provided executive support by managing calendars, organizing events, and maintaining client accounts. Enhanced employee engagement through event coordination and cross-functional collaboration.

Event Coordination Calendar Management Communication Relationship Management Problem Solving

Client Relations Coordinator

Howard Bank

Jun 2015 - Feb 2017 (1 year 8 months)

Transitioned loan documentation from manual to automated processes, enhancing accuracy and efficiency. Acted as a liaison for business accounts, managing sensitive information and providing exceptional customer service.

Loan Documentation Customer Service Process Automation Confidentiality Relationship Management Calendar Management Problem Solving Multitasking

Financial Services Representative

Susquehanna Bank

Mar 2011 - Oct 2013 (2 years 7 months)

Delivered outstanding customer service by building relationships and managing branch operations. Achieved sales goals and handled customer inquiries regarding accounts and loans.