Jessica Moore

With a robust background in customer service and digital marketing, I have honed my skills in communication, problem-solving, and data analysis. My career began as an Inbound Call Center Agent, where I quickly advanced to Team Lead, training and mentoring new agents while ensuring high service quality. This experience laid the foundation for my transition to the Belmopan City Council, where I further developed my organizational skills as a First-Class Clerk, managing documentation and enhancing customer interactions.

Over the past three years, I have immersed myself in digital marketing, focusing on social media strategies and search engine marketing. At WEBFX, I developed comprehensive social media account strategies and provided detailed performance reports, while at Dealer Spike, I led and optimized SEM campaigns for B2B clients. My ability to analyze data and implement effective marketing strategies has consistently driven results, making me a valuable asset to any team.