Open to opportunities

Cody Zimmer

@codyzimmer

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Dynamic email marketing specialist with expertise in content strategy.

United States

Message

What I'm looking for

I am looking for a role that fosters creativity and collaboration, where I can leverage my marketing expertise to drive impactful brand experiences and contribute to a dynamic team.

I am a dynamic email marketing specialist with over 5 years of experience in content creation, brand positioning, and lifecycle marketing. My journey began at Prima Games, where I honed my skills in digital content management and eCommerce channels. I then progressed to Duda Inc., where I excelled as a Content Production Manager, leading successful email campaigns that significantly increased engagement and conversions.

In my current role as Operations & Marketing Manager at Davis Upholstery, I have successfully led digital marketing efforts, including website creation and local SEO, to drive new client inquiries. My commitment to customer service and my ability to manage multiple projects simultaneously have allowed me to maintain a 5-star average rating on review platforms. I thrive in fast-paced environments and am passionate about leveraging data-driven strategies to enhance brand awareness and user engagement.

Experience

Work history, roles, and key accomplishments

Current

Operations & Marketing Manager

Current

Davis Upholstery

Mar 2022 - Present (3 years 2 months)

Led digital marketing efforts, managed online reputation, provided customer service, and oversaw logistics for furniture orders. Handled invoicing and bookkeeping, ensuring regulatory compliance and efficient project management.

Digital Marketing Customer Service Local SEO Project Management Invoicing Vendor Management Conflict Resolution Reputation Management

Current

Operations & Marketing Manager

Current

Davis Upholstery

Mar 2022 - Present (3 years 2 months)

Led digital marketing efforts including website creation, local SEO, and online reputation management. Provided customer service, managed invoicing and bookkeeping, and coordinated logistics for furniture orders, ensuring efficient operations and client communication.

Digital Marketing Local SEO Customer Service Project Management

Content Production Manager

Duda Inc.

Jan 2016 - Feb 2022 (6 years 1 month)

Produced and managed email marketing campaigns using HubSpot and Intercom. Developed marketing automation strategies, analyzed performance metrics, and led content planning sessions to enhance user engagement and conversion rates.

Email Marketing HubSpot Marketing Automation Content Strategy Data Analysis User Engagement Campaign Management Performance Metrics

Content Production Manager

Duda Inc.

Jan 2016 - Feb 2022 (6 years 1 month)

Produced and managed weekly newsletter email campaigns using HubSpot and Intercom. Developed marketing automation strategies, analyzed performance metrics, and improved customer retention through targeted email marketing and audience segmentation.

Email Marketing HubSpot Marketing Automation Data Analysis Customer Segmentation

Education Manager

Duda Inc.

Jan 2014 - Dec 2016 (2 years 11 months)

Managed the Help Center, creating tutorial content and troubleshooting user issues. Coordinated content localization and managed complex projects with diverse teams.

Content Management User Support Project Management Analytical Skills Team Coordination

Technical Support

Duda Inc.

May 2011 - Jan 2013 (1 year 8 months)

Provided technical support via email and phone, created tutorial videos, and assisted customers in troubleshooting. Enhanced customer experience through effective problem-solving.

Technical Support Customer Service Troubleshooting Video Production Zendesk

Education Manager

Duda Inc.

Jan 2014 - Dec 2016 (2 years 11 months)

Managed the Help Center, creating tutorial content and troubleshooting user issues. Coordinated content localization and worked with diverse teams on complex projects.

Content Management User Support Analytical Skills Project Coordination Team Collaboration Troubleshooting Localization

Partner Account Manager

Duda Inc.

Jan 2012 - Dec 2013 (1 year 11 months)

Onboarded new accounts and provided product demonstrations. Resolved partner issues, showcasing strong communication and problem-solving skills in a client-facing role.

Account Management Problem Solving Communication Skills Product Demonstrations

Partner Account Manager

Duda Inc.

Jan 2012 - Dec 2013 (1 year 11 months)

Onboarded new accounts, provided product demonstrations, and resolved partner issues. Demonstrated strong communication and problem-solving skills in a client-facing role.

Account Management Product Demonstrations Problem Solving Communication Skills Customer Service

Technical Support

Duda Inc.

May 2011 - Jan 2013 (1 year 8 months)

Provided technical support via email and phone, created tutorial videos, and assisted customers in troubleshooting. Enhanced customer experience through effective problem-solving.

Technical Support Customer Service Troubleshooting Zendesk Communication Skills

Digital Marketing Associate

Prima Games

Jan 2007 - Jan 2012 (5 years)

Managed digital content and ECommerce channels, focusing on data management and content integrity. Assisted in website content updates and packaging digital titles.

Digital Marketing Ecommerce Content Management Data Management

Digital Marketing Associate

Prima Games

Jan 2007 - Jan 2012 (5 years)

Managed digital content and ECommerce channels, focusing on data management and content integrity. Assisted in website content updates and digital title packaging.

Digital Marketing Ecommerce Data Management Content Integrity