Jessica Kroll
@jessicakroll
I lead sales and services operations teams through process improvements and system implementations.
ZimbabweWhat I'm looking for
At CDW Technologies, I lead the creation of a unified Operations team by bringing three teams into one, while serving as a subject matter expert for financial operations processes including billing, revenue, and cost.
I've expanded services operations, built and improved departmental processes, and played a key role in PSA migrations across CDW. Earlier, I helped IGNW design and implement startup processes through its acquisition by CDW, guiding adoption of new systems and helping teams run their business efficiently.
Experience
Work history, roles, and key accomplishments
Sales and Services Operations Manager
CDW Technologies
Jan 2023 - Present (3 years 7 months)
Led and managed the creation of a single Operations team within the department, bringing 3 teams into 1. Became the subject matter expert for all financial operations processes within the division, including Billing, Revenue, and Cost.
Education
Degrees, certifications, and relevant coursework
Colorado State University
Bachelor of Economics, Economics
2012 - 2016
Pursued a Bachelor of Economics degree, developing a strong foundation in economic theory and quantitative analysis.
Availability
Location
ZimbabweAuthorized to work in
United StatesJob categories
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