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getaneh bekuruGB
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getaneh bekuru

@getanehbekuru

I lead global operations teams, vendors, and process improvements that drive revenue.

United States
Message

What I'm looking for

I'm looking to lead global operations, vendor partnerships, and process improvement initiatives where I can improve quality, efficiency, compliance, and revenue while developing high-performing teams.

At Donnelley Financial Solutions, I directed 24/7 operations across Vendor Management, Data Review, and Client Support teams, overseeing 20–25 FTEs and international vendors in India. I generated $250K per quarter in new team revenue by converting client advocacy services into a paid model while improving SLA compliance, quality, and workflow efficiency.

I've built and trained offshore teams, managed more than 1,000 client accounts, and led data and financial reporting operations. My background spans change management, regulatory compliance, budgeting, Salesforce reporting, XBRL-tagged financial data, and cross-cultural team development.

Experience

Work history, roles, and key accomplishments

Donnelley Financial Solutions logoDS

Manager, Operations

Jan 2018 - Mar 2026 (8 years 2 months)

Directed daily operations across three domestic remote teams, overseeing 20-25 FTEs and maintaining 24/7 production workflow. Managed SLA compliance for international vendor partnerships and generated $250K per quarter in new team revenue.

Education

Degrees, certifications, and relevant coursework

Mekelle University logoMU

Mekelle University

Bachelor of Arts, Business Economics

Earned a Bachelor of Arts degree in Business Economics from Mekelle University.

Tech stack

Software and tools used professionally

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