Jessica Hayes
@jessicahayes
I build trust through patient outreach, wellness engagement, and trauma-informed communication.
United StatesWhat I'm looking for
At Grapefruit Health, I conduct telephonic patient outreach, wellness check-ins, and structured assessments, documenting interactions securely while supporting continuity of care.
I'm also developing The Giving Tree Opportunity Center, a future Community Health Worker-led navigation program informed by Medi-Cal requirements, referral models, and partnership outreach. My background in high-volume fundraising outreach for the Los Angeles Philharmonic, Hollywood Bowl, Walt Disney Concert Hall, and YOLA strengthened my relationship-based communication, active listening, and engagement skills.
Experience
Work history, roles, and key accomplishments
Patient Champion
Grapefruit Health
May 2026 - Present (3 months)
Conducts telephonic patient outreach, wellness check-ins, and structured assessments using trauma-informed communication. Documents interactions in a secure platform while maintaining HIPAA and confidentiality.
Education
Degrees, certifications, and relevant coursework
Calbright College
Certificate, Community Health
Completed Community Health Worker Certificate program.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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