Jessica Hamady-Valentin
@jessicahamady-valent
Provider-side healthcare operations leader specializing in biologics access, HUB services, and workflow optimization.
What I'm looking for
I am a hands-on healthcare operations leader with deep experience in payer access, HUB services, specialty pharmacy coordination, and multi-site workflow optimization across large ambulatory networks.
As Biologics Manager I built scalable operational frameworks, KPIs, audit programs, and cross-functional processes across 53 ENT & Allergy offices, translating performance data into improvement plans and driving time-to-therapy improvements.
I lead and develop teams through coaching and succession planning, identify automation opportunities across EHR and payer/HUB portals, and contribute industry insights as an advisory board member and speaker to improve fulfillment pathways and training.
Experience
Work history, roles, and key accomplishments
Advisory Board Member
Amgen & Sanofi
May 2024 - Present (1 year 9 months)
Provided field-level insights on fulfillment pathways, eRx-to-specialty-pharmacy processes, and copay enrollment best practices to inform GTM and training for Tezspire and Dupixent.
Biologics Manager
ENT and Allergy Associates
Mar 2023 - Present (2 years 11 months)
Own end-to-end biologics access operations across 53 offices, standardizing workflows, implementing KPIs and monthly audits to reduce access gaps and protect continuity of therapy.
Speaker (Contract)
Regeneron/Sanofi
Jan 2023 - Present (3 years 1 month)
Delivered compliant educational programs on access pathways and support tools for Destination Dupixent, facilitating Q&A to align office workflows and collaboration.
Biologics Coordinator
ENT and Allergy Associates
Oct 2019 - Mar 2023 (3 years 5 months)
Managed payer authorizations and manufacturer HUB enrollments, coordinated among patients, HCPs, payers, and specialty pharmacies to prevent therapy disruption and accelerate access.
Admissions Coordinator
Andover Subacute & Rehabilitation
Aug 2015 - Oct 2019 (4 years 2 months)
Led insurance verification and authorizations for Managed Medicaid and Commercial plans, managed denials and chargebacks, and ensured accurate ICD-10 documentation in EPIC and state/federal portals.
Freight Flow Logistics Manager
Lowe's
Nov 2005 - Aug 2015 (9 years 9 months)
Managed a 20-person operations team overseeing freight flow, audits, and workflow optimizations to improve operational efficiency and compliance.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Completed some college coursework at Southern New Hampshire University.
Availability
Location
Authorized to work in
Job categories
Skills
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