Open to opportunities

MICHAEL NUNEZ

@michaelnunez

Message

I am an experienced specialty pharmacy operations manager improving efficiency, service quality, and compliance.

United States

Message

What I'm looking for

I seek a leadership role in specialty pharmacy where I can improve operations, ensure compliance, mentor teams, and elevate client and patient satisfaction.

I am a seasoned specialty pharmacy operations leader with progressive management experience at CVS Health, including roles as Specialty Therapy Ops Manager, Specialty Pharmacy Manager, and Pharmacy Services Supervisor. I lead operations with a focus on client and patient-centered service.

I have overseen distributive and dispensing activity, managed financial and operational performance, and maintained positive relationships with pharmaceutical manufacturers and hub partners to resolve pharmacy operations inquiries and escalate patient or prescriber needs when necessary.

I am committed to quality improvement, regulatory compliance, KPI monitoring, and building high-performing teams through coaching, hiring, and performance management to drive service excellence and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Specialty Therapy Ops Manager

Current

CVS Health

Jul 2023 - Present (2 years 1 month)

Provided operations leadership for specialty pharmacy services, identifying and fixing inefficiencies while maintaining client- and patient-focused service and managing vendor and hub relationships.

Pharmacy Operations Process Improvement Client Relations Stakeholder Management Vendor Management Compliance Cross Functional Collaboration

Specialty Pharmacy Manager

CVS Health

Mar 2020 - Jul 2023 (3 years 4 months)

Managed administrative, financial, and operational aspects of the specialty pharmacy, directing client services and dispensing activity to ensure service performance and regulatory compliance.

Leadership Pharmacy Operations Financial Management Client Services Regulatory Compliance Cross Functional Collaboration Performance Management Process Improvement

Specialty Pharmacy Supervisor

CVS Health

Nov 2015 - Mar 2020 (4 years 4 months)

Supervised pharmacy staff workflow to ensure accurate, efficient prescription processing; led hiring, coaching, and performance management while driving quality improvement via KPI monitoring.