Open to opportunities

Jessica Flynt

@jessicaflynt

Hospitality and revenue operations professional at Outback Steakhouse, where I developed upselling strategies to expand guest check size.

United States

Message

At Outback Steakhouse, I coordinated high-volume guest service across kitchen, bar, and front-of-house teams, while using menu knowledge to develop upselling strategies and premium pairings that expanded average guest check size.

At Red Lobster, I handled high-volume beverage operations and served as a Designated Peer Trainer, developing onboarding curriculums for incoming front-of-house personnel. I also upheld liquor-law and food-safety requirements.

At ICON Park, I tracked revenue, managed cash-vault logistics, and supervised 10–12 VIP Hosts. I reconciled point-of-sale streams and deposits with 100% auditing precision, and oversaw ticket distribution and ride safety protocols.

Experience

Work history, roles, and key accomplishments

Server & Premium Service Lead

Outback Steakhouse

May 2023 - Oct 2025 (2 years 5 months)

Orchestrated high-volume guest service operations, optimizing table turnover and section efficiency while maintaining corporate quality benchmarks. Leveraged menu knowledge to drive upselling strategies and increase average guest check size.

POS systems Upselling Team Coordination Guest Service Menu Knowledge

Bartender & Service Specialist

Red Lobster

Oct 2021 - Apr 2023 (1 year 6 months)

Directed high-volume beverage operations and bar service, executing mixology with adherence to portion controls and inventory management. Served as Designated Peer Trainer, building onboarding curriculums for front-of-house personnel.

Mixology Inventory Management Training Compliance Food Safety

Hospitality & Guest Experience Professional

Dave & Buster's

Mar 2019 - Sep 2021 (2 years 6 months)

Thrived in a high-stimulus entertainment destination, consistently achieving 95%+ sales targets through guest engagement and service customization. Managed digital transactions, POS systems, and loyalty redemptions with high accuracy.

Guest Engagement POS systems Sales Loyalty Programs Cash Handling

Revenue Operations Supervisor

ICON Park

Oct 2017 - Feb 2019 (1 year 4 months)

Spearheaded daily revenue tracking, cash-vault logistics, and operational flow for a premier tourism attraction. Managed a team of 10-12 VIP Hosts, supervised ticket distributions, and enforced ride safety protocols.

Revenue Management Team Leadership Cash Handling POS systems Safety Procedures