At Crescent Hotels & Resorts, I oversaw daily operations for four food and beverage outlets, including the restaurant, bar, and in-room dining. I worked to maintain service standards and guest satisfaction across the outlets.
I managed departmental profit and loss performance through cost control, revenue analysis, and forecasting. I also oversaw beverage ordering, receiving, and inventory to maintain accurate par levels and minimize waste.
At Buffalo Wild Wings, I supervised nine bartenders, managed bar schedules, and performed bartending duties five nights a week. I also managed bar purchase and loss reports and developed training for new menu items, cocktails, and service techniques.
My experience also includes running independent businesses across retail and events, along with social media management, digital advertising, and e-commerce. I hold Food Handler, ServSafe, and ABLE certifications.
