Melissa Ehlert
@melissaehlert
I lead high-volume restaurant operations, growing sales, profitability, and high-performing teams.
United StatesWhat I'm looking for
I've led high-volume restaurant operations at Red Lobster, Coco Shrimp, and Fish City Grill, owning sales, profitability, guest satisfaction, staffing, and operational execution. At Red Lobster, I increased sales by 15% and achieved top sales performance in the region.
I build and retain strong teams through hiring, onboarding, coaching, succession planning, and recognition programs, reducing annual turnover from 125% to 75%. I bring hands-on experience in P&L management, labor and food-cost control, inventory, compliance, food safety, and exceptional guest experiences.
Experience
Work history, roles, and key accomplishments
Assistant General Manager
Fish City Grill
Jun 2025 - Present (1 year 3 months)
Partner with the General Manager to oversee daily restaurant operations, ensuring excellence in food quality, customer service, cleanliness, and profitability. Lead and develop front-of-house and back-of-house teams, support budgeting, labor management, and inventory control.
General Manager
Coco Shrimp
Mar 2024 - May 2025 (1 year 2 months)
Directed all restaurant operations including staffing, financial performance, guest satisfaction, inventory management, and compliance. Managed labor costs, scheduling, food costs, and operating expenses to achieve profitability targets.
General Manager
Red Lobster
Jun 2010 - Feb 2024 (13 years 8 months)
Led high-volume restaurant operations with full accountability for sales performance, profitability, P&L management, staffing, guest satisfaction, and operational execution. Increased sales by 15% and reduced annual employee turnover from 125% to 75%.
Service Manager
Red Lobster
Apr 2004 - Jun 2010 (6 years 2 months)
Delivered exceptional guest experiences in a high-volume, fast-paced environment. Managed multiple priorities while maintaining superior service standards and operational efficiency.
Education
Degrees, certifications, and relevant coursework
ServSafe
ServSafe Food Protection Manager Certification, Food Safety
Holds the ServSafe Food Protection Manager Certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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