At Outsource Global, I retrieved medical records for Citizens Disability, prequalified clients for SSDI claims, and maintained HIPAA compliance. I also managed records in audit folders and resolved more than 90% of retrieval requests within timelines.
At Smart Setters, I scheduled qualified real estate appointments and handled objections, contributing to show rates above 70%. I kept CRM data accurate and shared outreach insights.
At Specialty Life Insurance, I called prospects to prequalify them and explain policies. I maintained a 90%+ QA score and managed follow-ups.
