Looking for a Virtual Assistant role where I can use my skills in admin support, customer service, and CRM management to streamline workflows, keep teams organized, and provide friendly, reliable support that makes a real impact.
JLLooking for a job
Jessa mae Lizaso
@jessamaelizaso
Tech-savvy Virtual Assistant skilled in admin support, customer service & CRM management, streamlining workflows efficiently.”
PhilippinesWhat I'm looking for
I’m a detail-oriented and adaptable Virtual Assistant with a passion for helping teams work smarter and clients feel supported. With experience in administrative support, customer service, and CRM management, I excel at streamlining workflows, organizing tasks, and maintaining accurate records.
I’ve supported teams using HubSpot, Zoho CRM, Slack, and WhatsApp, handled customer inquiries with care, and consistently delivered efficient, reliable, and high-quality support. I thrive in fast-paced environments and enjoy finding ways to streamline and enhance the efficiency of processes.
Tech-savvy and organized, I’m proficient in Google Workspace, Microsoft Office, Zoom, Jotform, Amazon Seller Central, Canva, and CapCut. My goal is to help businesses save time, reduce errors, and create positive experiences for their clients, all while bringing a friendly and collaborative spirit to every team I join.
Experience
Work history, roles, and key accomplishments
GI
Customer Experience Specialist
GlobalTek BPO Inc.
Jun 2024 - Nov 2025 (1 year 5 months)
Provided administrative support and CX operations, handling customer inquiries, maintaining records, and coordinating with teams to improve operational efficiency and service quality.
OF
Customer Service Representative
One Foundever
Oct 2023 - May 2024 (7 months)
Managed inbound customer calls and inquiries, qualified leads, resolved complaints, and maintained CRM records to improve customer satisfaction and data accuracy.
AO
Secretary
Aqua Odessa
Aug 2014 - May 2017 (2 years 9 months)
Provided front desk assistance, managed calls and correspondence, organized files and documents, and supported daily office operations to maintain efficient communication flow.
Education
Degrees, certifications, and relevant coursework
AUAraullo University
Bachelor of Secondary Education , Major in English
2019 - 2023
Grade: 1.66
Passed the Licensure Examination for Teacher at the same year.
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Salary expectations
420k-480k USD
Social media
Job categories
Skills
CX Customer ExperienceCustomer ServiceAdministrative SupportData EntryDocumentationFile OrganizationHubSpotZohoGoogle WorkspaceMicrosoft OfficeSharePointSlackWhatsAppJotformAWSE (Amazon Seller Central)Lead GenerationPrioritizationTime ManagementAttention To DetailWorkflow ManagementCanvaCapcut8x8EnhanceGmailHangoutsKeepMappedWindowsZoho CRM
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