
Jerry Gabriel
@jerrygabriel
I improve customer operations, product workflows, and quality across technology teams.
What I'm looking for
At Structur, I own manual and regression testing for core construction-management workflows, helping catch defects before they reach contractors.
I investigate financial workflow issues, permissions behavior, and QuickBooks Online sync defects, then turn customer pain points into clear requirements for Product and Engineering.
At CrestBasket and across fintech and technology projects, I coordinate product delivery, document requirements, manage sprints, and translate business needs into technical deliverables.
I've also supported customers and operations in real estate and technology through CRM management, transaction coordination, follow-up systems, onboarding, and process improvement.
Experience
Work history, roles, and key accomplishments
Customer Support & QA Specialist
Structur, Inc.
Jan 2026 - Present (8 months)
Owned manual and regression testing across core construction-management workflows, catching defects before they reached customers. Investigated financial workflow defects and maintained a feedback loop between customers and Product/Engineering.
Education
Degrees, certifications, and relevant coursework
Covenant University
Bachelor's Degree, Banking and Finance
Earned a Bachelor's degree in Banking and Finance from Covenant University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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