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issa nafisat

@issanafisat

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Certified QA/Test Analyst improving software reliability through end-to-end manual and automated testing.

Nigeria

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What I'm looking for

I’m looking for a QA/Test Analyst role in an Agile environment where I can own end-to-end testing, strengthen defect and test management in JIRA, and expand reliable manual + automated coverage (Selenium/Appium) that supports continuous delivery.

I’m a Certified Software Test Analyst who brings end-to-end testing ownership across multiple development methodologies and platforms, including Agile Scrum/Kanban and the V-Model. I plan, execute, and manage testing through System Testing, In-Sprint Testing, Exploratory testing, SIT, UAT, and Regression Testing—always aligned to SDLC and business objectives.

In my current role as a Test Analyst, I implement end-to-end Testing across the full testing lifecycle, collaborating with business stakeholders to align testing activities with business goals. I lead test planning and deliverables, resource allocation, and traceability, and I’ve driven measurable improvements such as reducing production defects by 20% (and by 35% through continuous delivery alignment) while improving test case management and defect management in JIRA.

I’m experienced in both manual and automation testing, with hands-on Selenium and Appium work for web and mobile validation. I set up test environments and data, maintain defect management workflows with daily/weekly reporting, and focus on producing release-stable outcomes—supporting zero critical defects after deployment and improving defect resolution time by 15% through detailed tracking and prioritization.

Experience

Work history, roles, and key accomplishments

Current

Test Analyst

Current

Paddlupp

Jan 2026 - Present (6 months)

Implemented end-to-end testing across the testing lifecycle, reducing production defects and supporting continuous delivery in an Agile/Scrum environment. Led test planning and defect management using Jira, including in-sprint testing, exploratory testing, system integration testing, regression testing, and compatibility validation for web and mobile.

End To End Testing Test Planning Exploratory testing System Integration Testing Regression Testing Jira Agile Scrum Sprint Planning Retrospectives Test Data Management iOS Android Test Management

Test Analyst

TT Consultance and Academy

Aug 2024 - Dec 2025 (1 year 4 months)

Performed regression, manual, exploratory, and UAT testing aligned to release contents and daily execution schedules. Created and executed test scripts and scenarios, managed test entry/exit criteria, supported UAT by coaching business testers, and built automated regression scripts using Selenium WebDriver (C#) in Jira-tracked defect workflows.

Regression Testing Manual Testing Exploratory testing UAT Test Execution Definition Of Done Defect logging Jira Retrospectives Selenium Webdriver C#

Customer Service Representative

MTN Bénin

Jun 2023 - Oct 2024 (1 year 4 months)

Provided customer service by handling inquiries and order tracking requests via email and telephone, aiming to resolve issues first time. Updated customer records, investigated discrepancies, managed complaints and escalations, and processed returns/credits and invoice queries.

Customer Support Order Tracking Email Support Customer Management Complaint Handling Escalation Management Returns Processing Credit and Invoice Query Handling