Jeroni Marí Bernabeu
@jeronimarbernabeu
I’m a results-driven B2B/B2C sales professional specializing in customer retention across France and Spain.
What I'm looking for
I’m a commercial professional with extensive experience in B2B and B2C sales, customer service, and account management in both France and Spain. I combine strong communication, negotiation, and client loyalty skills with a solid technical foundation.
Since 2021, I’ve led full-cycle commercial management for B2B and B2C customers for Grupo Sklum (TheMasie / Create). I deliver consultative sales by phone and email, manage incidents, perform post-sale follow-up, and coordinate with logistics and backoffice to optimize the customer experience.
Previously, I supported B2B/B2C concessionaires as a Gestor Comercial y Atención al Cliente at Raytheon in Barcelona, working multichannel (phone, email, chat) and coordinating formations and support for the sales network. Earlier, at Sitel, I served as a Product Expert / Technical Support Comercial for Toshiba, handling specialized product support, backoffice follow-up, and incident resolution while managing customers across French and Spanish markets.
Experience
Work history, roles, and key accomplishments
Comercial B2B y B2C
Grupo Sklum (TheMasie / Create)
Nov 2021 - Present (4 years 7 months)
Gestioné cuentas B2B y B2C en Francia y España mediante venta consultiva por teléfono y email. Administré incidencias, seguimiento postventa y fidelización, coordinando con logística y backoffice para optimizar la experiencia del cliente.
Gestor Comercial y Atención al Cliente
Raytheon
Sep 2017 - Jun 2018 (9 months)
Atendí comercialmente y gestioné incidencias para concesionarios Opel y Renault. Aporté soporte multicanal (teléfono, email y chat) y gestioné formaciones y soporte a la red comercial.
Product Expert / Soporte Técnico
Sitel
Apr 2013 - Sep 2017 (4 years 5 months)
Realicé labores comerciales y de soporte especializado para productos Toshiba. Gestioné clientes B2B y B2C en mercados francés y español, realizando backoffice, seguimiento comercial y resolución de incidencias.
Education
Degrees, certifications, and relevant coursework
IFP Tirant lo Blanc
FP II Técnico Especialista Superior en Electrónica Industrial, Industrial Electronics
Completed an FP II Técnico Especialista Superior in Industrial Electronics at IFP Tirant lo Blanc in Gandía.
Universitat Politècnica de València
Ingeniería en Telecomunicaciones, Telecommunications Engineering
Studied Engineering in Telecommunications at Universitat Politècnica de València.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Jeroni?
You can contact Jeroni and 90k+ other talented remote workers on Himalayas.
Message JeroniFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
