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Jeroni Marí Bernabeu

@jeronimarbernabeu

I’m a results-driven B2B/B2C sales professional specializing in customer retention across France and Spain.

Spain
Message

What I'm looking for

I’m looking for a results-oriented role where I can lead consultative B2B/B2C selling, deepen customer loyalty, and coordinate across teams (logistics/backoffice) to improve the customer experience—ideally in an international, multicultural environment.

I’m a commercial professional with extensive experience in B2B and B2C sales, customer service, and account management in both France and Spain. I combine strong communication, negotiation, and client loyalty skills with a solid technical foundation.

Since 2021, I’ve led full-cycle commercial management for B2B and B2C customers for Grupo Sklum (TheMasie / Create). I deliver consultative sales by phone and email, manage incidents, perform post-sale follow-up, and coordinate with logistics and backoffice to optimize the customer experience.

Previously, I supported B2B/B2C concessionaires as a Gestor Comercial y Atención al Cliente at Raytheon in Barcelona, working multichannel (phone, email, chat) and coordinating formations and support for the sales network. Earlier, at Sitel, I served as a Product Expert / Technical Support Comercial for Toshiba, handling specialized product support, backoffice follow-up, and incident resolution while managing customers across French and Spanish markets.

Experience

Work history, roles, and key accomplishments

GC
Current

Comercial B2B y B2C

Grupo Sklum (TheMasie / Create)

Nov 2021 - Present (4 years 7 months)

Gestioné cuentas B2B y B2C en Francia y España mediante venta consultiva por teléfono y email. Administré incidencias, seguimiento postventa y fidelización, coordinando con logística y backoffice para optimizar la experiencia del cliente.

Education

Degrees, certifications, and relevant coursework

IB

IFP Tirant lo Blanc

FP II Técnico Especialista Superior en Electrónica Industrial, Industrial Electronics

Completed an FP II Técnico Especialista Superior in Industrial Electronics at IFP Tirant lo Blanc in Gandía.

Universitat Politècnica de València logoUV

Universitat Politècnica de València

Ingeniería en Telecomunicaciones, Telecommunications Engineering

Studied Engineering in Telecommunications at Universitat Politècnica de València.

Tech stack

Software and tools used professionally

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