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Andres Duche

@andresduche

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Sales and customer support specialist at PENTVIEW who optimized CRM workflows and accelerated the sales funnel.

Spain

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At PENTVIEW, I optimized internal workflows using CRM systems, Jibble, and Jira, reducing friction in data processing and accelerating the sales funnel.

At TOPWEBPI, I managed a sales team built from scratch, set performance goals, and carried out retention plans to improve the customer lifecycle and strengthen relationships with customers and suppliers.

At GOVITALL, I learned client portfolio management and supported strategic communication and supplier negotiations. I also translated and interpreted conversations for clients and suppliers.

Experience

Work history, roles, and key accomplishments

Especialista del Departamento de Ventas y Soporte

Pentview

Jan 2022 - Jan 2026 (4 years)

Optimized internal workflows using CRM systems, Jibble, and Jira, reducing data processing friction and accelerating the sales funnel, increasing monthly revenue.

CRM Jibble Jira Sales Customer Support Process Optimization

Gerente de Ventas

Topwebpi

Jan 2019 - Jan 2022 (3 years)

Led a commercial sales team from scratch, setting performance goals and executing strategic retention plans, improving customer lifecycle and creating longer-lasting relationships.

Sales Management Team Leadership Strategic Planning Customer Retention

Gerente de Ventas y Soporte

Govitall

Jan 2018 - Jan 2019 (1 year)

Managed client portfolios, assisted in strategic communication and negotiations with suppliers, and used language skills for translations and interpreting conversations.

Client Portfolio Management Negotiation Translation Interpretation Communication Skills