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@alejandromunoz
Industrial engineer driving B2B sales, KAM, and commercial growth.
I am an industrial engineer with extensive B2B sales experience across manufacturing, distribution, and retail, bilingual in English and Spanish. I have led HVAC OEM and sales teams, negotiated commercial agreements and purchasing group deals, and delivered measurable improvements in sales, profitability and operations.
I have managed cross-functional departments including logistics, sales and customer service, implemented KPIs, reduced accident rates, increased in-store billing and launched online sales systems; I combine technical product knowledge with strategic commercial planning and strong customer-focused execution.
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Work history, roles, and key accomplishments
Carel Iberica
Jan 2022 - Present (3 years 10 months)
Responsible for developing HVAC OEM sales, identifying and visiting potential customers, preparing price offers through negotiation to final order, and aligning product portfolio activities with global marketing strategy.
Sigo S.A.
Led logistics, sales, and customer service departments, coordinated distribution and supplier returns, managed billing and claims, and implemented KPIs across departments to improve operations.
Ferreteria EPA
Managed occupational health & safety and customer service functions, implemented safety programs and emergency brigades reducing accident rates 50%, and increased in-store billing by 30% while launching online sales and maintenance plans.
Vainilla en Rama
Led business development from market creation to customer retention, defined and executed sales and marketing budgets, monitored product/client profitability, and represented the company at international fairs.
Degrees, certifications, and relevant coursework
Higher Industrial Engineering, Industrial Engineering
Higher Industrial Engineering training from Universidad de Oriente.
Software and tools used professionally
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