ERIC User

I am John Eric Malonosan, a logistics and supply chain professional with over 13 years of experience in freight coordination, dispatch operations, inventory management, and team leadership. My career has spanned roles as a Logistics Coordinator, IT Team Leader, Inventory & Freight Coordinator, and Logistics Systems Developer. I have worked with Philippine-based companies supporting US and international clients, giving me strong cross-border logistics exposure.

Key achievements include:

• Reduced order delays by 30% and cut delay detection from 48 hours to under 4 hours by building real‑time tracking dashboards.

• Maintained 99% inventory accuracy across 2,500+ SKUs through daily reconciliation and root‑cause analysis.

• Led an 8‑member IT support team across three locations, achieving 99.9% system uptime.

• Reduced misorders by 40% and improved fulfillment speed by 25% through process improvements.

• ISO 9001:2015 certified, with extensive experience in SOP development, KPI reporting, and audit readiness.

Core skills include:

• Freight dispatching and load board management (DAT, Truckstop)

• TMS platforms (Turvo, McLeod) and ERP systems

• Shipping documentation (BOL, POD, customs forms, Incoterms)

• Advanced Excel (pivot tables, VLOOKUP, macros, dashboards) and Google Workspace

• Client and carrier communication (US and international)

• Remote team collaboration and independent problem-solving

Interests: I enjoy strategy games, which sharpen my analytical thinking and problem‑solving mindset. I am also passionate about leveraging AI tools (ChatGPT, Claude) to automate repetitive tasks and improve operational efficiency.

Remote work readiness: I have a dedicated home office with 200 Mbps fiber internet, backup 4G, UPS power backup, and a noise‑cancelling headset. I am available for US or Australian business hours, including night shifts, and can start immediately.

I am looking for a long‑term remote role where I can apply my logistics and operations experience to help businesses scale efficiently. I value structured systems, proactive communication, and continuous improvement.