Jermara Youngblood
@jermarayoungblood
I support healthcare operations, inventory flow, and customer service in fast-paced environments.
What I'm looking for
I've supported patient access operations at Conifer Health Solutions, using EPIC electronic medical records while assisting patients and families with accuracy and professionalism.
At Amazon, I sorted, scanned, transported, loaded, and organized packages in a high-volume delivery station using handheld scanners and mobile technology. I work effectively with teams to meet operational goals and deadlines.
I've also coordinated ongoing home health support for a family member and assisted with vehicle maintenance, organization, and safety in a family automotive garage.
Experience
Work history, roles, and key accomplishments
Automotive Garage Assistant
Family Business
Jan 2016 - Present (10 years 8 months)
Cleaned and detailed vehicle interiors and exteriors, assisted with tire changes and vehicle maintenance using floor jacks and hand tools, and maintained an organized and safe work area.
Home Health Aide for Family Member
Family Member
Jan 2013 - Present (13 years 8 months)
Coordinated medical appointments and transportation, maintained accurate care documentation, and communicated with healthcare providers and insurance companies. Assisted with daily living activities and ongoing care support.
Patient Access Representative I
Conifer Health Solutions
Aug 2024 - Sep 2024 (1 month)
Assisted patients and families in a fast-paced healthcare environment, utilizing EPIC electronic medical record system for patient access support. Maintained professionalism, accuracy, and strong communication with patients and staff.
Sorted, scanned, and transported packages in a high-volume warehouse environment, using handheld scanners and mobile technology to process shipments accurately. Loaded, organized, and moved pallets and packages safely while following detailed instructions.
Education
Degrees, certifications, and relevant coursework
Eastern Gateway Community College
Associate of Applied Business, Business Management with Healthcare Management Focus
Grade: Magna Cum Laude
Activities and societies: Relevant Coursework: Healthcare Management, Healthcare Finance, Organizational Behavior, Principles of Management, Human Resource Management, Business Communications, Financial Accounting, Public Speaking, Marketing, Business Math, Healthcare Systems
Graduated Magna Cum Laude with an Associate of Applied Business in Business Management with a Healthcare Management Focus.
Spanaway Lake High School
High School Diploma, General Studies
Earned a High School Diploma.
Availability
Location
Authorized to work in
Job categories
Skills
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