Looking for a job

Jeri Cooper

@jericooper

Message

I build consistent onboarding, learning, and performance programs that improve the employee experience.

United States

Message

What I'm looking for

I'm looking to build and improve onboarding, learning, performance, and employee-experience programs while partnering closely with leadership, operations, and employees.

At NewCold Advanced Logistics, I serve as the primary HR contact for a cold-chain logistics facility, coordinating onboarding, new-hire setup, recruitment administration, personnel data validation, payroll submissions, and routine HR reporting.

Previously, as COO and Head of People & Operations at A&S Compassion Care, I managed the full employee lifecycle—from documentation and system access to orientation, training, offboarding, and performance-management support.

I use onboarding metrics and employee feedback to refine HR workflows, templates, and employee-facing processes. I also coordinate learning calendars, registrations, completion tracking, development resources, engagement programs, and milestone recognition.

Across home care, regional operations, and logistics environments, I've partnered with leadership, operations, and IT to create welcoming, consistent employee experiences. I'm continuing to grow my employee relations and AI-for-HR capabilities through professional certification.

Experience

Work history, roles, and key accomplishments

Current

HR Generalist

Current

NewCold Advanced Logistics

Aug 2026 - Present (2 months)

Serve as the primary HR point of contact for staff at a cold-chain logistics facility, coordinating onboarding documentation, new hire setup, and local recruitment administration. Manage employee lifecycle transactions, monitor absenteeism, and compile routine HR reports.

Onboarding HRIS Payroll Coordination Attrition and Absenteeism Monitoring HR Reporting Employee Lifecycle Management Cross Functional Collaboration

COO / Head of People & Operations

A&S Compassion Care

Oct 2022 - Mar 2026 (3 years 5 months)

Managed the end-to-end employee lifecycle, coordinating onboarding and offboarding, including new hire setup, documentation, system access, training assignments, and orientation. Delivered and improved the onboarding experience, and administered learning and development and performance management processes.

Onboarding Offboarding HR process design Learning and Development Performance Management Employee Engagement training coordination HR Reporting

HR & Regional Operations

Stonerise At Home

Jan 2021 - Dec 2022 (1 year 11 months)

Supported onboarding, employee lifecycle documentation, and training coordination across multiple locations. Assisted with performance management administration and reporting, and contributed to HR workflow improvements.

Onboarding training coordination Performance Management HR Reporting Process Improvement

HR & Administrator

Heritage In Home

May 2015 - Apr 2021 (5 years 11 months)

Managed onboarding, employee lifecycle documentation, and training coordination independently for a home care organization. Administered performance management processes and refined HR workflows to improve consistency and the employee experience.

Onboarding Employee Lifecycle Management training coordination Performance Management HR process design