At United Way of Greater Charlotte, I lead enterprise onboarding and learning strategy for 35+ annual new hires, designing structured programs to support early engagement and time-to-productivity.
I direct learning and development through LinkedIn Learning and internal pathways, and oversee HR systems optimization across Paycom and Microsoft 365. I also integrate AI tools within Microsoft Suite to streamline HR operations, documentation, and onboarding communications.
Previously, I led onboarding operations as Senior Onboarding Operations Manager, developing scalable frameworks, manager toolkits, and standardized procedures. At Big Brothers Big Sisters, I led a team of 8 employees across coaching, staff training, compliance, and volunteer onboarding.

