I’m looking for a role where I can work on innovative software solutions, take ownership of challenging projects, and continue growing while contributing my experience in full-stack development, cloud platforms, automation, and AI-driven applications.
JH
Looking for a job
Jerica Haney
@jericahaney
Senior Software Engineer at ServiceNow building enterprise workflow platforms and cloud APIs. Previously, I worked at Ford Motors, Cisco and Shopify.
United StatesWhat I'm looking for
At ServiceNow, I lead development of enterprise SaaS and cloud platforms for workflow automation and intake management. I design backend APIs and distributed systems, and integrate workflows with cloud services.
I use React, Node.js, and TypeScript to develop platform experiences, and implement CI/CD pipelines with Azure DevOps, Docker, and Kubernetes. I also work to improve application reliability, security, and performance through coding standards and automated testing.
Before ServiceNow, I contributed to connected vehicle and mobility projects at Ford Motor Company, developing cloud components for vehicle telemetry. At Cisco and Shopify, I developed enterprise networking and security applications, and merchant-facing commerce features.
Experience
Work history, roles, and key accomplishments
Current
Led development of scalable enterprise SaaS and cloud platforms supporting complex workflow automation and intake management solutions. Designed and implemented backend APIs and distributed systems, and enhanced reliability, security, and performance through robust coding standards and automated testing.
Contributed to connected vehicle and mobility platform projects focused on real-time data processing and analytics pipelines. Developed scalable cloud infrastructure components using Python, Java, and microservices architecture to support vehicle telemetry.
Developed enterprise networking and security applications focusing on authentication, monitoring, and infrastructure automation. Built distributed systems supporting large-scale enterprise environments with emphasis on security and operational reliability.
Developed merchant-facing e-commerce applications and commerce features to enhance customer workflows. Built and maintained APIs supporting online transactions and user interactions using Ruby on Rails and JavaScript.
Education
Degrees, certifications, and relevant coursework
The Ohio State University
Master of Science, Computer Science
Master of Science in Computer Science from The Ohio State University.
Purdue University
Bachelor's Degree, Computer Science
Bachelor's Degree in Computer Science from Purdue University.
Tech stack
Software and tools used professionally
Postman
SwaggerHub
Splunk
Selenium
AWS Chatbot
AWS IAM
Amazon EC2
Microsoft Azure
Amazon CloudWatch
GitHub
Kubernetes
Helm
Amazon EKS
Azure Kubernetes Service
Jenkins
GitHub Actions
Azure Pipelines
GitLab CI
MySQL
PostgreSQL
MongoDB
Node.js
Ruby on Rails
.NET
Bootstrap
Material-UI
Redis
Terraform
Visual Studio
IntelliJ IDEA
Eclipse
Azure DevOps
Jira
Gradle
Angular 2
Jest
Cypress
React
JavaScript
Python
HTML5
Java
CSS 3
C#
Ruby
Logstash
ELK
AWS CloudTrail
Grafana
Kibana
Prometheus
Azure Monitor
Datadog
Confluence
GraphQL
Elasticsearch
AWS Lambda
Azure Functions
Amazon RDS
Redux
TypeScript
JUnit
Visual Studio Code
OAuth2
Git
Docker
npm
ServiceNow
LangChain
Playwright
OpenAI API
Azure Logic Apps
Azure Container Apps
AWS
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
150k+ USD
Social media
Job categories
Full Stack EngineerSolutions ArchitectCloud Solutions ArchitectSoftware EngineerFull Stack EngineerBackend EngineerFrontend EngineerCloud EngineerPlatform EngineerDevOps EngineerDevSecOps EngineerSite Reliability EngineerInfrastructure EngineerData Platform EngineerServiceNow DeveloperGenerative AI EngineerAI Automation EngineerPrompt EngineerAPI DeveloperIntegration DeveloperPlatform Architect
Skills
Cloud Native ApplicationsCloud ArchitectureSaaS architectureDevOpsDevSecOpsCICD Pipeline DesignCI CDBuild AutomationRelease ManagementDockerKubernetesContainerizationInfrastructure as CodeTerraformGitGitHubJenkinsAzure PipelinesGenerative AIAI assisted DevelopmentAI IntegrationChatbot DevelopmentAI Workflow AutomationLarge Language ModelsConversational AIIntelligent AutomationSoftware ArchitectureSystem DesignAI Solution ArchitectureApplication ArchitectureScalable SystemsDesign PatternsObject Oriented ProgrammingEnterprise ArchitectureAutomated Testing (Vitest Jest)Unit TestingIntegration TestingRegression TestingAPI TestingSeleniumPlaywrightTest Driven DevelopmentQuality AssuranceCode ReviewCode QualitySecure Software DevelopmentSecurity TestingAuthenticationAuthorizationEncryptionIAMOAuthJWTVulnerability ManagementEnterprise SaaSEnterprise Workflow AutomationServiceNow IntegrationBackend DevelopmentDistributed SystemsREST APIsGraphQLMicroservicesCloud Native ArchitectureConnected Vehicle PlatformsVehicle TelematicsData ProcessingAnalytics PipelinesCI CD PipelinesTesting AutomationJavaScriptTypeScriptPythonJavaC#.NETRubySQLHTML5CSSBASHPowerShellReactAngularNodeJSFrontend DevelopmentFullstack DevelopmentUI DevelopmentWeb Application DevelopmentResponsive Web ApplicationsComponent Based Workflows1 2 years of frontend development experienceAPI DesignAPI DevelopmentAPI IntegrationEnterprise PlatformsServiceNowServiceNow DevelopmentIT Service ManagementWorkflow AutomationBusiness Process AutomationEnterprise Workflow GovernanceEnterprise Application IntegrationDigital TransformationSaaS Platform DevelopmentMicrosoft Azure AIAzure DevOpsAWSAmazonCloud ComputingDatabase DesignDatabase DevelopmentData ModelingRelational DatabasesPostgreSQLMySQLMongoDBData IntegrationLoggingMonitoringObservabilityApplication Performance MonitoringTroubleshootingIncident ManagementRoot Cause AnalysisSystem ReliabilitySplunkCloudwatchazure monitorVisual Studio CodeVisual StudioIntelliJ IDEAGitlabJiraConfluencePostmanSwaggerOpenAINPMYarnAgileScrumSoftware Development LifecycleCross functional Coordination
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