Aphril Barra

Provided comprehensive technical assistance and support for computer hardware and software systems, resolving complex issues for clients. Managed inbound calls, emails, and web-based tickets, demonstrating proficiency in Active Directory, Azure AD, Intune, and various Microsoft platforms.

Provided technical support to resolve wired and wireless internet issues for customers. Utilized strong troubleshooting skills to diagnose and rectify network connectivity problems, ensuring customer satisfaction.

Specialized in computer hardware support, troubleshooting and resolving hardware-related issues for Dell US and Canadian accounts. Provided technical assistance to clients, ensuring optimal performance of their computer systems.

Performed final visual inspections of products to ensure adherence to quality standards and specifications. Identified and documented any defects or non-conformities, contributing to the overall quality control process.

Operated as a Production Operator and Line Inspector, overseeing manufacturing processes and ensuring product quality. Conducted thorough inspections to identify and address any deviations from production standards.

Conducted quality control inspections on automotive components, ensuring compliance with strict industry specifications. Documented inspection results and reported any non-conformities to maintain high product quality.

Performed quality control inspections for medical devices, ensuring strict adherence to regulatory and internal standards. Identified and reported product defects, contributing to the integrity and safety of medical products.

Operated production equipment and monitored manufacturing processes to ensure efficient and high-quality output. Adhered to safety protocols and maintained a clean and organized work environment.

Conducted final visual inspections of electronic components to identify flaws and ensure product quality before shipment. Documented inspection findings and collaborated with production teams to address quality issues.

Studied Hotel and Restaurant Management, gaining foundational knowledge in hospitality operations and service industry practices.

Completed secondary education, developing fundamental academic skills and knowledge across various subjects.

Completed primary education, building foundational literacy and numeracy skills.