Jeremy Robb
@jeremyrobb
Chief Learning Officer focused on scalable, measurable training and enablement.
What I'm looking for
I am a Chief Learning Officer who designs scalable training ecosystems that shorten ramp time, improve retention, and increase learner confidence. I partner with startups through growth-stage companies to build onboarding, customer education, and certification programs that deliver measurable impact.
I've reduced customer deployment time dramatically—examples include cutting time-to-value from six weeks to two business days and improving engagement metrics by over 40% within a quarter. I build learning experiences that support neurotypical and neurodivergent learners and emphasize accessibility and human-centered design.
My background spans technical training, LMS and knowledge base implementation, automation of training assignments, and KPI/dashboard development to measure enablement outcomes. I have led teams, scaled training organizations, and implemented full-stack training strategies across Customer Success, R&D, and Product functions.
I bring a data-informed, compassionate leadership style focused on organizational development, long-term value creation, and creating career pathways for trainers. I am driven to turn complex platforms and siloed knowledge into clear, repeatable learning systems that drive business results.
Experience
Work history, roles, and key accomplishments
Chief Learning Officer
Robbclan Productions
Jan 2024 - Present (1 year 10 months)
Operate a CLO-on-demand consultancy designing scalable onboarding, customer education, and certification programs that reduce time-to-value and institutionalize tribal knowledge for startups through Series B.
Director, Network Automation Training
NetBrain Technologies
Jan 2025 - Dec 2025 (11 months)
Led internal and external enablement for NetBrain’s no-code network automation platform, launching platform-specific tracks that increased customer engagement and internal product fluency by over 40% in the first quarter.
Knowledge Manager
Abnormal Security
Jan 2022 - Dec 2024 (2 years 11 months)
Built and managed the customer LMS, certification and self-deployment programs, centralized documentation, and KPI dashboards, automating training assignments and cutting deployment time from 6 weeks to 2 business days.
Scaled and staffed global training offerings, defined trainer roles and KPIs, and sustained high learner satisfaction (9.4/10 CSAT) while reducing delivery gaps through data-driven capacity planning.
Education
Degrees, certifications, and relevant coursework
California Coast University
Master of Business Administration, Business Administration
Master of Business Administration with a focus on Business Administration and a minor in Management, completed in 2020.
University of Phoenix
Master of Arts in Education, Adult Education
Master of Arts in Education with a focus on Adult Education and a minor in Distance Learning, completed in 2005.
University of Utah
Bachelor of Arts, History
Bachelor of Arts in History with minors in Classics and Anthropology, completed in 2001.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
robbclan.comPortfolio
robbclan.comSalary expectations
Social media
Job categories
Skills
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