Jeremiah Cruz
@jeremiahcruz
Self-directed computer support specialist delivering fast, organized tech help for clients.
United StatesWhat I'm looking for
I’m a self-directed computer support specialist and independent contractor focused on customer-first service. I manage scheduling, invoicing, and client communication, and I provide practical computer assistance like document formatting, file organization, and basic troubleshooting.
I also help users with Microsoft Word and Google Docs, online applications, email setup, and data entry—while maintaining organized digital records and electronic filing systems. With a strong track record in fast-paced customer service and training (plus experience ensuring safe, efficient moves), I bring initiative, time management, and attention to detail to every assignment.
Experience
Work history, roles, and key accomplishments
Independent Contractor
Boston Independent Contractor
Jan 2025 - Present (1 year 6 months)
Managed independent client projects, including scheduling, invoicing, and ongoing client communication. Delivered customer-focused services while meeting deadlines through strong initiative and accountability.
Computer Support Specialist
Independent Computer Support & Administrative Services
Jan 2024 - Dec 2025 (1 year 11 months)
Provided computer assistance including document formatting, file organization, and basic troubleshooting. Supported clients with Microsoft Word/Google Docs, email setup, digital record management, and data entry.
Bartender
Rail Stop Restaurant & Bar
Apr 2018 - Dec 2022 (4 years 8 months)
Worked from barback through bartender duties, preparing drinks and memorizing recipes before transitioning to full service. Trained 5 new barbacks and consistently delivered fast, friendly service while maintaining a clean workspace and supporting inventory and operations.
Mover
Exela Movers
Jun 2016 - Nov 2018 (2 years 5 months)
Ensured product safety throughout trips and moving processes while delivering professional, efficient customer service. Assisted with navigation to support timely arrivals to destinations.
Program Participant
ABCD Summer Works Program
Jun 2014 - Sep 2014 (3 months)
Participated in community service opportunities throughout the city. Developed workplace readiness and essential life skills during the program.
Education
Degrees, certifications, and relevant coursework
Snowden International High School
High School Diploma, High School
2014 - 2018
Earned a High School Diploma from Snowden International High School from September 2014 to June 2018.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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