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Jeremhia Mhay BernalJB
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Jeremhia Mhay Bernal

@jeremhiamhaybernal

Project Coordinator at Fiberhome Philippines Inc., coordinating PLDT telecom operations and producing daily manpower, ticket-ageing, and performance reports.

Philippines
Message

At Fiberhome Philippines Inc., I coordinated daily operations for PLDT projects, including manpower allocation, dispatch, and workload distribution across teams.

I produced daily and end-of-day reports on manpower, ticket ageing, and project performance. I also monitored ageing service requests and followed up with responsible parties to support timely resolution.

As the contact between subcontractors, internal teams, and PLDT, I shared project updates and tracked team productivity and quality. I updated and closed tickets in Oracle, keeping records complete and accurate.

Earlier, at Augustea Ship Manning Phils., Inc., I coordinated pre-deployment documentation, reviewed crew certifications and clearances, and conducted internal audits. My experience also includes real-time operations at Apex 8, Inc. and confidential administrative support in Philippine Airlines, Inc.'s Medical Services.

Experience

Work history, roles, and key accomplishments

AI

Quality Assurance Coordinator

Augustea Ship Manning Phils., Inc.

Jan 2020 - Dec 2021 (1 year 11 months)

Coordinated recruitment and pre-deployment documentation, ensuring files were complete and compliant. Reviewed crew certifications and conducted internal audits against company policies and quality standards.

AI

Video Stream Presenter

Apex 8, Inc.

Jan 2019 - Dec 2020 (1 year 11 months)

Ran real-time digital operations while following set procedures and quality standards. Maintained accuracy and professionalism while handling multiple tasks live in a fast-paced environment.

Philippine Airlines, Inc. logoPI

Administrative OJT Trainee

Philippine Airlines, Inc.

Jan 2018 - Dec 2019 (1 year 11 months)

Handled calls and emails on passenger and employee health-related concerns. Coordinated medical appointments and clearances required before flights, and maintained accurate, confidential records.

Education

Degrees, certifications, and relevant coursework

SC

STI College Caloocan

Bachelor of Science, Tourism Management

Completed a Bachelor of Science in Tourism Management.

Tech stack

Software and tools used professionally

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