Alecia Madden

Managed escrow transactions remotely, handling title and escrow duties for residential real estate.

Oversaw escrow operations, ensuring accurate and timely processing of real estate transactions.

Provided senior support for six escrow officers and four assistants; later supported onboarding of new clients and integration of new loan products.

Developed foreclosure and REO expertise and trained five escrow officers as staffing expanded. Helped modernize escrow operations through expanded Proform/Protrust use, document automation, electronic wire processes, electronic 1099 reporting, and staff training.

Facilitated listing and selling of residential real estate properties. Also operated as a signing agent for notary transactions.

Facilitated listing and selling of residential real estate properties. Also operated as a signing agent for notary transactions.

Type Title commitments, cleared title, prepared settlement statements, prepared settlement documents, conducted closings and prepared settlement proceeds disbursement.

Type Title commitments, cleared title, prepared settlement statements, prepared settlement documents, conducted closings and prepared settlement proceeds disbursement.

Cleared title, prepared preliminary settlement statements, prepared settlement documents, prepared settlement proceeds disbursement.

Assisted in processing insurance claims, ensuring accuracy and compliance with company policies.

Verified lease information for consumer loans, ensuring accuracy and compliance.

Performed HR generalist functions in a unionized direct-mail production environment, including recruiting, orientation, benefits administration, and record keeping.

Completed real estate coursework at Hondros College in Brecksville, Ohio.

Completed more than 60 credit hours in applied business with a focus on mortgage finance, including real estate law, finance, practices and procedures, appraisal, and affordable housing.