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Jenn Resler

@jennresler

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Fractional HR Director at Forge HR building hiring and onboarding systems for growing teams.

United States

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What I'm looking for

I work with companies in active growth, especially in technology, broadband, telecom, infrastructure, specialty trades, and healthcare. I focus on building practical HR and workforce systems that keep pace with expanding teams and operations.

At Forge HR, I support growing organizations with fractional HR leadership, hiring workflows, onboarding, training documentation, and practical people operations systems. I build processes teams can run without me, from SOPs to compliance documentation.

Before Forge HR, I directed operations at ROAMR Communications Inc., supporting broadband infrastructure and technology work across customer service and field teams. I helped create operational structure through onboarding, escalation paths, documentation standards, and process improvements.

Experience

Work history, roles, and key accomplishments

Current

Founder & Director of HR

Current

Forge HR

Jun 2025 - Present (1 year 4 months)

Fractional HR Director supporting HR operations, onboarding, hiring workflows, training documentation, SOP development, and people operations processes for a growing digital marketing organization. Partner with leadership to create clearer systems, improve onboarding consistency, support team development, and build practical HR infrastructure.

Director Of Operations

ROAMR Communications Inc.

Apr 2022 - Apr 2026 (4 years)

Directed operations for a broadband infrastructure and technology company, supporting customer service, field coordination, tower deployment documentation, vendor and contractor coordination, compliance records, billing workflows, CRM processes, SOP development, and team training. Helped create operational structure across customer service and field teams, including onboarding, escalation paths, d

Strategic Partnerships Development Manager

K9 PARTNERS FOR PATRIOTS INC

Oct 2018 - Jan 2022 (3 years 3 months)

Managed strategic partnership development, community outreach, sponsor relationships, grant support, fundraising initiatives, and stakeholder coordination for a nonprofit serving veterans. Supported funding efforts, partner communication, event initiatives, and long-term organizational growth through relationship management and mission-aligned outreach.

Team Leader - Supervisor

Clearwater Cardiovascular Consultants

Mar 2018 - Oct 2018 (7 months)

Supervised front office operations for a cardiovascular medical practice, supporting staff coordination, scheduling workflows, patient flow, medical records processes, HIPAA compliance, and administrative team performance. Worked closely with practice management, providers, clinical teams, and front office staff to support smoother daily operations.

Office Coordinator

BayCare Health System

Jan 2017 - Mar 2018 (1 year 2 months)

Coordinated cardiac cath lab and surgical scheduling, preoperative documentation, provider availability, authorization follow-up, and procedure readiness workflows. Supported communication between providers, clinical teams, hospital departments, patients, and administrative staff.

Office Coordinator and Marketing Representative

Neurogenx

Jul 2016 - Dec 2016 (5 months)

Supported front office operations, patient scheduling, records management, patient communication, HIPAA-compliant documentation, and marketing outreach for an outpatient medical office.