At Nidek Incorporated, I designed and launched a company-wide performance management program in ADP Workforce Now, with review workflows, evaluation criteria, and manager guidance. I also manage the employee handbook and developed a business continuity plan covering critical functions and recovery procedures.
Previously, as HR Supervisor at Kelly Services, I managed HR and workforce operations for more than 300 employees across eight states and partnered with major national accounts. At Healing Counseling Center, I established a structured manual performance management process and created SOPs for employee processes and organizational operations.

