At Qualigrand Hotel, I welcomed guests and responded to their questions and service requests. I also coordinated with colleagues to help resolve customer concerns and support day-to-day service operations.
In practical HubSpot CRM projects, I created and updated sample customer records and tickets, then practiced tracking issues and follow-up tasks. I also built practice ClickUp task lists for customer support and a client website launch, and I'm currently training in virtual assistance through Everything VA.
