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Jennifer Shellhart

@jennifershellhart

Nonprofit technology and advancement operations professional specializing in CRM, data, digital systems, and process improvement.

United States

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What I'm looking for

I’m seeking a fully remote role where I can improve nonprofit technology, CRM systems, data quality, reporting, and operational processes. I’m especially interested in advancement operations, implementation, project management, and solutions-focused roles that combine technical problem-solving with nonprofit expertise.

Nonprofit technology and advancement operations professional with nearly 20 years of experience improving the systems, data, and digital tools that support fundraising and engagement. My background includes CRM administration and migrations, data quality and reporting, email marketing implementation, website management, process improvement, and cross-functional project coordination.

I’m especially skilled at translating operational needs into practical technology solutions and making complex systems easier for teams to use. My experience includes Raiser’s Edge NXT, Salesforce Marketing Cloud, Anthology Encompass, Constant Contact, Windfall, OneCause, Squarespace, and other fundraising and digital platforms.

I’m seeking a fully remote individual-contributor role in nonprofit technology, advancement operations, implementation, project management, customer success, or solutions consulting.

Experience

Work history, roles, and key accomplishments

Current

Fundraising & Communications Volunteer

Current

San Diego Rabbit House Society

Feb 2026 - Present (6 months)

Create and manage the organization’s monthly email newsletter in Constant Contact. Develop copy, design layouts, organize content, and promote fundraising campaigns, adoptable rabbits, educational resources, volunteer stories, and events. Partner with staff to turn program updates into clear, engaging communications that encourage donations and community involvement.

Constant Contact Fundraising Communications Fundraising Strategy Email Marketing Email Communication Email Design

Current

Founder & Digital Consultant

Current

Strata Creative

Dec 2025 - Present (8 months)

Manage website, e-commerce, CRM, and digital operations projects for nonprofit and small-business clients. Gather requirements, translate business needs into practical workflows, coordinate projects from planning through launch, and conduct cross-platform testing and quality assurance. Advise clients on content structure, process improvements, system integrations, and ongoing digital strategy.

Squarespace WordPress ACF Wix APIs API Integration WooCommerce CRM Integration

Associate Director, Development

National University

Jan 2024 - Jan 2026 (2 years)

Managed advancement operations, CRM data quality, reporting, segmentation, and finance reconciliation for a national university. Led Raiser’s Edge NXT migrations and audits, supported a Salesforce Marketing Cloud implementation, and improved fundraising workflows. Partnered with development, finance, IT, and marketing to translate business needs into reliable systems and processes.

Fundraising Strategy Fundraising Communications Analytics Reporting Fundraising Analytics Salesforce Marketing Cloud CRM Implementation Management Raiser’S Edge NXT Donor Management Donor Engagement Donor Databases Donation Platform Optimization Analytics Fundraising Operations

Manager, Alumni Marketing & Comms

National University

Apr 2022 - Jan 2024 (1 year 9 months)

Led alumni marketing and communications across email, web, and digital channels. Managed content strategy, audience segmentation, campaign development, testing, analytics, and the alumni website in Anthology Encompass. Partnered with advancement and university teams to improve engagement, strengthen communications, and support fundraising and alumni-relations goals.

Raiser’S Edge NXT Social Media Management Salesforce Marketing Cloud Reports And Dashboards

Development & Comms Coordinator, Alumni

National University

Jan 2014 - Apr 2022 (8 years 3 months)

Coordinated alumni engagement, development communications, and digital campaigns. Created email and web content, maintained alumni and donor records, segmented audiences, supported events and fundraising initiatives, and tracked campaign performance. Worked across departments to ensure accurate, consistent communications and strengthen alumni participation.