Jennifer Ramos
@jenniferramos
I have experience working in customer service. I am bilingual and can speak both English and Spanish
United StatesWhat I'm looking for
I’m interested in remote work opportunities. I live in California
Experience
Work history, roles, and key accomplishments
Delivery Driver
Uber Eats
Oct 2017 - Present (8 years 8 months)
Maintained a 99% on-time delivery rate while managing multiple orders and resolving delivery issues through proactive customer communication in a high-volume environment.
Security Guard
Securitas
May 2025 - Nov 2025 (6 months)
Provided front-line customer service and incident documentation while addressing visitor and staff concerns independently and following compliance procedures.
Customer Service Representative
Shipt
Jan 2021 - Apr 2022 (1 year 3 months)
Served as primary contact for order, billing, and account inquiries via phone, chat, and messaging, resolving issues within guidelines and escalating complex cases as needed.
Accounts Payable Clerk
Pro Residential
Jun 2016 - Aug 2017 (1 year 2 months)
Processed high-volume invoices, maintained accurate financial records, and resolved vendor discrepancies promptly while ensuring procedural compliance.
Assistant Manager
Domino’s Pizza
Oct 2013 - Dec 2014 (1 year 2 months)
Resolved customer complaints, supported scheduling and cash handling, and trained team members to meet service and performance standards in a high-volume store.
Education
Degrees, certifications, and relevant coursework
Jennifer hasn't added their education
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Availability
Location
United StatesAuthorized to work in
Job categories
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