Open to opportunities

Cheryl Brandt

@cherylbrandt

Customer service professional skilled in remote communication, data entry, and problem-solving—ready for work-from-home support.

United States

Message

What I'm looking for

I’m looking for remote customer service or work-from-home roles where I can use my strong communication, problem-solving, and organized data entry to support customers and help the team succeed.

I’m a customer service professional with experience across retail, healthcare support, and fast-paced service environments. I focus on customer communication, problem-solving, and handling concerns professionally while keeping daily operations running smoothly.

I bring strong organization and multitasking, including accurate data entry & record management, cash handling & transactions, and call & email support. I’ve also trained and supported new employees, and I’m seeking remote customer service or work-from-home opportunities where my communication and organizational skills can help the team succeed.

Experience

Work history, roles, and key accomplishments

Customer Service Rep

Ross Stores

Dec 2010 - Jan 2013 (2 years 1 month)

Assisted customers with purchases, returns, and service requests, resolving concerns and processing register transactions accurately. Organized inventory restocking and trained new employees on customer service procedures.

Customer Service Cash Handling Returns Conflict Resolution Service Request Processing

Mental Health Technician

Lakeside Behavioral Health Center

Jun 2008 - Aug 2008 (2 months)

Supported patients with daily living activities and therapeutic goals while maintaining professional communication with patients and healthcare staff. Monitored patient progress and documented behavioral changes.

Patient Support Daily Living Activities Documentation Professional communication Team Collaboration

Hostess / Server

Donato’s Restaurant

May 2006 - Jul 2006 (2 months)

Greeted customers and provided friendly guest service while handling customer concerns professionally and courteously. Supported restaurant operations during busy service periods.

Customer Service Professional communication Operational Support Team Collaboration Multitasking

Sales Associate / Cashier

Dunkin Donuts

Feb 2002 - Jun 2002 (4 months)

Assisted customers with purchases and order fulfillment, handling cash register transactions accurately. Maintained a clean and organized workspace to support efficient service.

Cash Handling order fulfillment Customer Service Quick Service Support Organized Workspace