Jennifer Patel
@jenniferpatel
Detail-oriented airline ticket agent with strong customer service skills.
What I'm looking for
I am a detail-oriented and results-driven professional with a proven track record of delivering high-quality work in fast-paced environments. My strong interpersonal skills and exceptional organizational abilities have allowed me to maintain a high standard of professionalism and accountability in both independent and team settings.
Currently, I work as an Airline Ticket Agent at Skypass Travel, where I handle ticket sales, process reservations, and provide support to ensure seamless travel experiences for customers. My commitment to continuous improvement and customer satisfaction drives me to address passenger concerns efficiently and maintain clear communication in high-pressure situations.
Experience
Work history, roles, and key accomplishments
Airline Ticket Agent
Skypass Travel
Jan 2024 - Present (1 year 5 months)
Handled ticket sales, processed reservations, and made changes to bookings using ticketing software. Generated customer invoices, collected and applied customer payments accurately, and provided accurate information and support to ensure seamless travel experiences.
Retail Associate
Homegoods
Jul 2023 - Oct 2023 (3 months)
Assisted customers in finding products, answered questions, and made product recommendations while providing excellent customer service. Maintained store appearance by stocking shelves and organizing product displays.
Education
Degrees, certifications, and relevant coursework
B.M. Ruias College
High School Diploma, General Studies
Completed high school education at B.M. Ruias College in India, earning a High School Diploma. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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