Mohit Sharma - Intern - Ticketing Department - JR Technologies | Himalayas
Mohit SharmaMS
Open to opportunities

Mohit Sharma

@mohitsharma6

Aspiring travel management professional with IATA certification.

India

What I'm looking for

I am looking for opportunities that allow me to grow in the travel industry, focusing on customer service and operational roles.

I am a dedicated and passionate travel management professional currently pursuing my graduation in B.A from Mumbai University. I have successfully completed my IATA/UFTAA certification and have gained practical experience through internships in the travel industry. My training at IITC has equipped me with essential skills in international airline ticketing and computerized reservation systems.

During my internship at JR Technologies, I worked in the ticketing department using Sabre, where I honed my customer service skills and gained valuable insights into the operational aspects of the travel industry. Additionally, my role as a Customer Service Executive at Innovsource at Mumbai International Airport has further enhanced my ability to handle customer inquiries and provide exceptional service.

Experience

Work history, roles, and key accomplishments

JT

Intern - Ticketing Department

JR Technologies

Sep 2023 - Present (1 year 9 months)

Completed an internship in the Ticketing Department, gaining hands-on experience with the Sabre reservation system. Assisted with various ticketing operations and customer service inquiries.

IN

Customer Service Executive

Innovsource

Jun 2023 - Present (2 years)

Served as a Customer Service Executive at Mumbai International Airport, managing passenger queries and providing support. Ensured smooth airport operations and positive customer experiences.

Education

Degrees, certifications, and relevant coursework

M(

Mumbai University (CDOE)

Bachelor of Arts, Arts

Currently pursuing a Bachelor of Arts degree through distance education. Developing a broad understanding of humanities and social sciences.

IB

IITC Borivali

IATA/UFTAA Consultant Course, Travel Management

Successfully completed and passed the IATA/UFTAA Consultant Course Exam in May 2023. Gained specialized knowledge in travel industry consulting.

II

IITC

Diploma, International Airline Travel Management

Completed a Diploma in International Airline Travel Management. Acquired comprehensive skills in airline operations and travel industry practices.

RR

Raval College, Mira Road

Higher Secondary Certificate, General Studies

Grade: 58.62%

Completed Higher Secondary Certificate (HSC) in 2020. Achieved a passing grade of 58.62%.

SR

St.Xavier's High School Mira Road

Secondary School Certificate, General Studies

Grade: 60.00%

Completed Secondary School Certificate (SSC) in 2018. Achieved a passing grade of 60.00%.

Tech stack

Software and tools used professionally

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