MSMohit Sharma
@mohitsharma6
Aspiring travel management professional with IATA certification.
IndiaWhat I'm looking for
I am a dedicated and passionate travel management professional currently pursuing my graduation in B.A from Mumbai University. I have successfully completed my IATA/UFTAA certification and have gained practical experience through internships in the travel industry. My training at IITC has equipped me with essential skills in international airline ticketing and computerized reservation systems.
During my internship at JR Technologies, I worked in the ticketing department using Sabre, where I honed my customer service skills and gained valuable insights into the operational aspects of the travel industry. Additionally, my role as a Customer Service Executive at Innovsource at Mumbai International Airport has further enhanced my ability to handle customer inquiries and provide exceptional service.
Experience
Work history, roles, and key accomplishments
Intern - Ticketing Department
JR Technologies
Sep 2023 - Present (1 year 9 months)
Completed an internship in the Ticketing Department, gaining hands-on experience with the Sabre reservation system. Assisted with various ticketing operations and customer service inquiries.
Customer Service Executive
Innovsource
Jun 2023 - Present (2 years)
Served as a Customer Service Executive at Mumbai International Airport, managing passenger queries and providing support. Ensured smooth airport operations and positive customer experiences.
Education
Degrees, certifications, and relevant coursework
Mumbai University (CDOE)
Bachelor of Arts, Arts
Currently pursuing a Bachelor of Arts degree through distance education. Developing a broad understanding of humanities and social sciences.
IITC Borivali
IATA/UFTAA Consultant Course, Travel Management
Successfully completed and passed the IATA/UFTAA Consultant Course Exam in May 2023. Gained specialized knowledge in travel industry consulting.
IITC
Diploma, International Airline Travel Management
Completed a Diploma in International Airline Travel Management. Acquired comprehensive skills in airline operations and travel industry practices.
Raval College, Mira Road
Higher Secondary Certificate, General Studies
Grade: 58.62%
Completed Higher Secondary Certificate (HSC) in 2020. Achieved a passing grade of 58.62%.
St.Xavier's High School Mira Road
Secondary School Certificate, General Studies
Grade: 60.00%
Completed Secondary School Certificate (SSC) in 2018. Achieved a passing grade of 60.00%.
Availability
Location
IndiaAuthorized to work in
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