Open to opportunities

Jennifer Fitzgerald

@jenniferfitzgerald1

Message

I am a healthcare VP driving enterprise transformation, compliance, and measurable outcomes.

United States

Message

What I'm looking for

I seek senior roles driving enterprise healthcare transformation—leading cross‑system integration, compliance, digital enablement, and capability building with measurable ROI and strong C‑suite collaboration.

I am a senior healthcare leader focused on workforce architecture, regulatory compliance, and capability building across multi‑system environments. I partner with providers, payers, life sciences firms, and private‑equity backed organizations to architect scalable solutions.

I have led enterprise transformations that delivered over $1M in advisory revenue on $2M programs and accelerated provider onboarding to enable more than $30M in annualized revenue. I reduced integration cycle time by 60% and launched an LMS serving 10,000 employees with 93% satisfaction while cutting turnover‑related costs by $1.2M.

I design quality maturity assessments, Centers of Excellence, standardized SOPs, and regulatory toolkits that improved audit readiness from 33% to 91% and avoided more than $500,000 in rework. I apply HRO, Lean, Prosci ADKAR, and Six Sigma methods to improve CMS Stars, Leapfrog, and HEDIS performance.

I lead cross‑functional teams, mentor consultants to shorten onboarding ramp time, and cultivate enterprise alignment that strengthens patient experience and operational resilience. I seek to drive measurable impact by combining strategic leadership with practical execution and continuous learning.

Experience

Work history, roles, and key accomplishments

Current

Director, Advisory Services

Current

Premier

Mar 2023 - Present (2 years 6 months)

Delivered over $1M in advisory revenue on $2M+ programs by leading enterprise transformation and co-creating systemwide learning platforms grounded in HRO, Lean, and safety culture models. Designed a Quality Maturity Assessment and launched Centers of Excellence across 5+ systems, avoiding >$500,000 in rework and improving performance alignment.

Lean HRO Quality Improvement Learning Management Systems Regulatory Compliance Program Management Stakeholder Engagement

Enterprise VP, Clinical Integration

Optum

Feb 2017 - Nov 2022 (5 years 9 months)

Led clinical integration for 300-site acquisitions, reducing integration cycle time by 60% (180→73 days) and enabling over $30M in annualized revenue. Built an enterprise LMS for 10,000 employees achieving 93% satisfaction, cut $1.2M in turnover-related costs, and improved audit readiness from 33% to 91%.

Clinical Integration LMS Regulatory Compliance Change Management Process Improvement

Director, Care Management

Elevance Health

Dec 2014 - Nov 2016 (1 year 11 months)

Reduced 30-day readmissions by 18% across 5 clinics through motivational interviewing and longitudinal care planning supported by EHR analytics. Increased care management outcome scores by 15% year-over-year and closed documentation gaps using Tableau dashboards.

Care Management Motivational Interviewing Tableau Chronic Disease Management

RN & Infection Control Educator

The Bowman Institute

Dec 2011 - Nov 2014 (2 years 11 months)

Achieved 100% Joint Commission audit compliance across four consecutive cycles by deploying infection-prevention toolkits and training perioperative teams. Coordinated infection control across 6,000 procedures and built mock survey programs to eliminate CMS/TJC gaps over three years.

infection prevention Staff Training Quality Improvement